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How do I make a reservation at the Genius Bar?

On a Mac:

  1. Go to the Apple Genius Bar webpage in your browser.
  2. Click the link that says Make a Genius Bar reservation.
  3. Select your state in the drop down menu and then choose a store.
  4. Make sure Genius Bar is selected and click Next.
  5. On the next screen, click the link for Make a Genius bar reservation.

Does Genius Bar need appointment?

Yes you do. If you show up without an appointment, you’ll have to make an appointment in the store before you can go to the Genius Bar for support. If there are no appointments available, they will ask you to come back at another time.

How do I make a Genius Bar appointment online?

Answer: A: You can do so from here, http://www.apple.com/retail/geniusbar Select the store you wish to make your appointment to and then follow the steps. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen.

What will the Genius Bar help with?

The Genius Bar is a tech support station located inside Apple’s retail stores, the purpose of which is to provide concierge-style support for customers of Apple products. Ron Johnson, the former Senior Vice President for Retail, has often referred to the Genius Bar as the “heart and soul of our stores”.

Can I go to Apple store without appointment?

Yes, you can go to an Apple Store without an appointment. If you are going there for service, in most cases they will tell you all slots are taken for the day and make an appointment for you at some point in the future. But you can certainly go there without an appointment.

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How do I make an appointment at Apple Genius Bar 2020?

1. iOS device / Apple Support App and Genius Bar appointments (the easiest way)

  1. Open the Apple Support app (if you do not have it, launch the App Store and download and install it – or click here)
  2. Tap Get Support.
  3. Select your device. …
  4. Tap Bring in for Repair and find a location and date and time and then tap Reserve.

Does Genius Bar take walk ins?

Apple Stores accept walk-ins for the Genius Bar, but wait times can vary widely depending on where you live, the time of day/week that you’re visiting. The two fastest ways to make a Genius Bar reservation are through its support page or with the Apple Support app.

Can you just walk into an Apple store for a repair?

As long as the ‘Genius Bar’ is open in that store, you can walk up with your Apple device and ask to see a Genius. … Bottom line, Apple Store will take ANY Apple hardware for repair and attempt to fix it.

How do I reserve an appointment at Apple?

Using the Apple Store App to Make Genius Bar Appointments

  1. To start, you’ll need to have the free Apple Store app installed on your iPhone or iPod touch. …
  2. Once you’ve got it installed, open the app. …
  3. Tap the Stores menu at the bottom of the app.
  4. Next, tap the Genius Bar menu.
  5. On the next screen, tap Make a Reservation.

Is Apple Genius Bar free?

The Genius Bar is the most contentious aspect of the Apple Retail experience. “The Genius Bar is a real differentiator for the stores and the fact that it is free really sets the stores apart from the other offerings in the industry. …

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What is a genius at Apple?

Description. As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion.

Is Apple tech support free?

Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support.

Does the Apple store charge for help?

Answer: A: Answer: A: It’s free to make a genius bar appointment at an apple store. The only charge would be if you need to have the phone replaced out of warranty.

Does Apple charge for software problems?

Apple determined the battery was defective and replaced it for free. Apple Store will diagnose hardware/software and replace iOS software at no charge.

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