How do I make an appointment with the Genius Bar?
Apple makes it a bit more difficult to make a Genius Bar…
- Launch the Apple Store app on your iPhone, iPad, or iPod touch.
- Tap on the Stores tab in the bottom navigation.
- It should find the closest store to you automatically. …
- Tap on Genius Bar.
- Select the device you’re having problems with.
- Choose a time you’d like to make your appointment for and then tap Select Day & Time.
Can I make an appointment at the Genius Bar online?
How to book an Apple Store appointment online. To make an appointment with a Genius at an Apple Store (which is free), go to the Genius Bar page on Apple’s website. This page provides details for getting help via chat, a phone call or email if your problem is software-based.
How do I schedule an appointment with Apple support?
If there is an Apple Store near you, it’s easy to schedule an appointment at the Genius Bar.
- Visit Apple Support or the Apple Support app.
- Select the device you want to fix.
- Select a category that your issue falls under. …
- Select a topic.
- Click on Bring in for Repair. …
- Enter your Apple ID and password.
- Select a location.
Can I just show up at the Genius Bar?
Apple Stores accept walk-ins for the Genius Bar, but wait times can vary widely depending on where you live, the time of day/week that you’re visiting. The two fastest ways to make a Genius Bar reservation are through its support page or with the Apple Support app.
Can I go to Apple store without appointment?
Yes, you can go to an Apple Store without an appointment. If you are going there for service, in most cases they will tell you all slots are taken for the day and make an appointment for you at some point in the future. But you can certainly go there without an appointment.
Is Genius Bar free?
The Genius Bar is the most contentious aspect of the Apple Retail experience. “The Genius Bar is a real differentiator for the stores and the fact that it is free really sets the stores apart from the other offerings in the industry. …
What is a genius at Apple?
Description. As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion.
Is Apple tech support free?
Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support.
How much does genius bar cost?
There is no charge for visiting a Genius Bar at an Apple Store. You might get charged if they have to repair your system out of warranty (I had to pay around $300 for a logic board replacement out of warranty), though I have gotten a few of those free of charge.
Can you walk into Apple store for repair?
As long as the ‘Genius Bar’ is open in that store, you can walk up with your Apple device and ask to see a Genius. … Bottom line, Apple Store will take ANY Apple hardware for repair and attempt to fix it. There will be zero cost for labour, only for parts, if they are still available.
Should I wipe my iPhone before repair?
If you have confidential material on your phone that might embarrass you or someone you know, you may want to consider it. But if you have nothing to hide, then there is no reason for you to wipe out your iPhone before sending it anywhere for repair.
How do I know if I have AppleCare?
Go to mysupport.apple.com. Sign in with your Apple ID. Choose your device.
- Open the Settings app.
- Tap General.
- Tap About.
- Tap the name of your AppleCare plan. If you don’t see an AppleCare plan, tap Limited Warranty or Coverage Expired for more information.
20 мая 2020 г.
What can Genius Bar help with?
The Genius Bar is a tech support station located inside Apple’s retail stores, the purpose of which is to provide concierge-style support for customers of Apple products. Ron Johnson, the former Senior Vice President for Retail, has often referred to the Genius Bar as the “heart and soul of our stores”.
What happens if you miss a Genius Bar appointment?
Apple gives you 15 minutes to check-in to your appointment. If you’re late, you don’t get your exact appointment time, but your priority position is maintained.