How do I make a Genius Bar appointment with Apple?
Apple makes it a bit more difficult to make a Genius Bar…
- Launch the Apple Store app on your iPhone, iPad, or iPod touch.
- Tap on the Stores tab in the bottom navigation.
- It should find the closest store to you automatically. …
- Tap on Genius Bar.
- Select the device you’re having problems with.
- Choose a time you’d like to make your appointment for and then tap Select Day & Time.
Why can’t I make an Apple Genius Bar appointment?
You need to pick a hardware problem – something that will invariably result in options to either call or take it in for service. Once you choose to take it in, the Genius Bar option should be available. … Once you choose to take it in, the Genius Bar option should be available.
Does the Apple Genius Bar still exist?
Apple has recently changed how genius bar appointments are made. Apple has made it a little bit difficult now. It seems that Apple wants to offer support mainly via online live chat or phone calls.
What can I expect at Apple Genius Bar?
As you might expect from Apple, there’s an art and science around how the company schedules its Genius appointments. “Each Genius, if they’re working on computers, they’re seeing an appointment every 15 minutes, and then they’re taking a mobile appointment—an iPhone or iPad problem—every 10 minutes.” says Epperson.
Can I go to Apple store without appointment?
Yes, you can go to an Apple Store without an appointment. If you are going there for service, in most cases they will tell you all slots are taken for the day and make an appointment for you at some point in the future. But you can certainly go there without an appointment.
Is Genius Bar free?
The Genius Bar is the most contentious aspect of the Apple Retail experience. “The Genius Bar is a real differentiator for the stores and the fact that it is free really sets the stores apart from the other offerings in the industry. …
How do I book a Genius Bar reservation?
To make an appointment with a Genius at an Apple Store (which is free), go to the Genius Bar page on Apple’s website. This page provides details for getting help via chat, a phone call or email if your problem is software-based.
How do I reserve an appointment at Apple?
Using the Apple Store App to Make Genius Bar Appointments
- To start, you’ll need to have the free Apple Store app installed on your iPhone or iPod touch. …
- Once you’ve got it installed, open the app. …
- Tap the Stores menu at the bottom of the app.
- Next, tap the Genius Bar menu.
- On the next screen, tap Make a Reservation.
What is a genius at Apple?
Description. As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion.
What are Apple employees called?
Employees are specially trained and certified at the Genius Bar. Their role is to help customers with Apple hardware and software. All in-store repairs of Apple products are carried out by “Geniuses”, formerly known as Mac Geniuses.
Do Apple Store employees get free iPhones?
According to Glassdoor, Apple employees get an annual 25% discount when they purchase an iPod, computer, or iPad.
Do Apple employees look at your photos?
No, of course not. People are people. While most Apple employees follow the rule and respect every customer’s privacy, I am sure there are those who do not. To be very clear, it is against Apple’s rules to look at a customer’s photos without their permission.
Can I walk in to Apple store for repair?
As long as the ‘Genius Bar’ is open in that store, you can walk up with your Apple device and ask to see a Genius. … Bottom line, Apple Store will take ANY Apple hardware for repair and attempt to fix it.
Does the Apple store charge for help?
Answer: A: Answer: A: It’s free to make a genius bar appointment at an apple store. The only charge would be if you need to have the phone replaced out of warranty.